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Introduction to Unconscious Bias

24 June 2021 at 10:00 am 12:00 pm

The 2-hour session will provide an overview of Diversity and Inclusion with Unconscious Bias, looking at best practice. Become familiar with the terminology – explore definitions and what they mean for the workplace. Look at the context for Diversity and Inclusion – why is this important for organisations? Investigate 3 Perspectives of Inclusion – Employee/Work Culture/Product & Marketplace. Identify simple actions that make a difference every day

Introduction to Diversity and Inclusion

Learning Objectives: by the end of the workshop participants will:

  • Be familiar with the terminology – explore definitions and what they mean for the workplace
  • Have explored the context for Diversity and Inclusion – why is this important for organisations?
  • Have explore 3 Perspectives of Inclusion – Employee/Work Culture/Product & Marketplace
  • Have identified simple actions that make a difference everyday

Workshop Outline:

  • Introductions – icebreaker exercise ‘a time when you felt excluded’
  • Terminology – what do the words Equality, Diversity and Inclusion mean?
  • Context for D&I – locally in Ireland, globally; outline the legislation and requirements; business case for D&I global research
  • Creating an Inclusive workplace – employee perspective. What does everyday inclusion look like?
  • Inclusive workplace – Work culture – how to create an inclusive workplace culture. The importance of Inclusive leadership and an overview of the impact of bias.
  • Product and Market place – the impact of getting inclusion right and wrong, the benefits of being seen as an Inclusive employer/organisation
  • Case studies – two examples of Irish organisations who ‘get it’ – Matheson and Nestle [Ireland]

What next? What can you start doing today to be more inclusive?


As an ICFD and NCFD advisors, Fiona has worked on recruitment, development activity and talent management programmes and on the Diversity and Inclusion agenda for over 20 years in the public, private and third sectors. Recent clients include: Road Haulage Association; Bradford District Care NHS Foundation Trust; Yorkshire Building Society; Liverpool Football Club; St Gemma’s Hospice; the Co-Op, and Kirklees Council.

Fiona’s first experience of diversity was a programme for women returners in the early 1990s, a European funded project. Since then Fiona has successfully developed and implemented a wide range of award-winning D&I programmes in a wide variety of settings and contexts. Fiona is an experienced Organisational Development professional and has held a number of roles where she has been responsible for all aspects of employee development and engagement. Combining OD with D&I has meant that Fiona has successfully ensured that D&I is embedded into every aspect of the employee life cycle from pre-recruitment, through performance appraisal and development, to supporting employees exiting an organisation. Fiona has delivered a wide range of leadership and management development programmes and facilitated mentoring programmes in Leeds.

Fiona has been an advisor on a number of D&I forums, a social inclusion and diversity champion for Business in the Community, and an adjudicator for diversity awards. She regularly contributes to conference events most recently the RHA conferences in Northern Ireland and Scotland, and the Inspire conference for the engineering and construction sectors

Fiona is currently a member of the Regional Development Board for Breast Cancer Haven in Yorkshire.

Fiona is an accredited coach and member of the British Psychological Association as well as a member of the CIPD. She is also a Restorative Practice facilitator and accredited to deliver Outcomes Based Accountability training.


The Irish Centre for Diversity’s aim is to work in partnership with organisations across Ireland to help them embed Equality, Diversity, and Inclusion in all they do. Its goal is to positively influence beliefs, attitudes, behaviour and conduct towards issues surrounding EDI. The ICFD wants organisations to do more than just tick boxes; it wants them to transform the workplace environment to one, which is equitable and inclusive. As a diversity and inclusion-focussed organisation, the Irish Centre for Diversity has a clear understanding of the strategic needs of an organisation that wishes to demonstrate its commitment to Diversity and Inclusion. In addition, the Irish Centre for Diversity supported by IBEC and DCU Centre of Excellence in Diversity and Inclusion have developed Ireland’s only Diversity and Inclusion mark for businesses. It offers organisations a clear and structured framework to transform diversity practices and culture. Using cutting-edge tools and services that measure and inform your organisation on workplace Fairness, Respect, Equality, Diversity Inclusion and Engagement (FREDIE).

€50 – €70